Service suspensions
My server is suspended!!! What did I do wrong?!
Why is my server suspended?
So your server is listed as Suspended on our website, this just means that the invoice for your service is in an unpaid state. Suspensions occur 1 day after the due date of your server has passed.
What can I do to revert the suspension?
Don't worry, your data is still there, when your server is suspended It's as if your server is in a time freeze and taking a well needed nap.
To regain access to your VPS you'll need to pay the unpaid invoice, you can find all your invoices here
Overdue invoices
Our system currently cancels all invoices that remain in an unpaid state for more than 7 days. If your server is suspended and your invoice is in a cancelled state, please create a ticket here